Frequently Asked Questions
We offer a comprehensive selection of hotel-use items, including bedding sets, towels, toiletries, room accessories, and more. Our catalog is designed to meet the diverse needs of hotels and hospitality businesses.
Yes, we are committed to offering high-quality products to our customers. We source our items from reputable manufacturers and suppliers to ensure durability, comfort, and style.
We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. Our checkout process is secure and streamlined for your convenience.
We understand that sometimes items may need to be returned or exchanged. Please refer to our detailed return policy on our website for information regarding eligibility, procedures, and any applicable fees.
Yes, depending on the item, we may offer customization options such as embroidery, monogramming, or branding. Please contact our customer service team for more information and to discuss your specific requirements.
You can reach our customer service team by emailing [email protected] or by filling out the contact form on our website. We strive to respond to all inquiries promptly and provide the assistance you need.
We do not have a minimum order requirement for most items. Whether you need a single item or a large quantity, we are here to fulfill your needs. However, some products may have minimum order quantities, which will be specified on the product page.
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Need assistance with an order? Exploring collaboration opportunities? Our dedicated team is here to help. Your satisfaction is our top priority, and we are committed to providing prompt and personalized assistance to address your queries.